Contact Us

Have a question or need help? We're here for you.
Choose the channel that works best — we'll get back to you as fast as we can.

Get in Touch

Before You Reach Out

What to Expect

Response Time

Telegram minutes
Email within 24h

Business Hours

Mon – Sat 09:00 – 21:00 WIB
Sunday Limited availability

Auto-Refunds

Expired orders without OTP are refunded automatically — no need to contact us for that.

Help Us Help You Faster

When contacting support, please include:

  • Your account email or user ID
  • The order ID or deposit ID (if applicable)
  • A clear description of the issue and what you expected
  • Screenshots or API error responses (if relevant)