Terms of Service

SMSCode provides temporary virtual phone numbers for receiving OTP (one-time password) and verification SMS messages. The service is available through a web dashboard and a REST API. Numbers are rented on a per-use, time-limited basis and are not permanently assigned to any user.

• You must be at least 18 years old to use SMSCode.
• You must provide a valid email address during registration.
• You are responsible for maintaining the security of your account credentials and API tokens.
• One person or entity may not maintain multiple accounts without prior approval.
• We reserve the right to refuse service to anyone for any reason.

You agree not to use SMSCode for:

• Fraud, identity theft, or impersonation of another person or entity.
• Sending spam, unsolicited messages, or bulk communications.
• Any activity that violates applicable laws or regulations.
• Harassment, threats, or abuse directed at any individual or group.
• Circumventing platform bans or restrictions on third-party services.
• Automated abuse, excessive polling, or denial-of-service attacks against SMSCode infrastructure.

Violation of these terms may result in immediate account suspension or termination without refund.

• Deposits — Funds are added to your account balance via supported payment methods (e.g. Duitku, Heleket). Deposits are processed by third-party payment gateways.
• Pricing — Number rental prices are displayed before purchase and may vary by country, service, and availability. Prices are listed in IDR (Indonesian Rupiah).
• Refunds on used numbers — Once an OTP/SMS has been received on a rented number, the rental is considered fulfilled and is non-refundable.
• Auto-refund — If a number expires without receiving an SMS, or if the order fails due to a system error, the rental cost is automatically refunded to your account balance.
• Balance withdrawal — Account balance is non-withdrawable and can only be used for services within SMSCode.
• Balance on account deletion — If you delete your account, any remaining balance is permanently forfeited. This is disclosed during the deletion process before you confirm.

• Numbers are temporary rentals — you do not own any number rented through SMSCode.
• Each rental has a fixed expiration window. After expiry, the number is released and may be reassigned.
• We do not guarantee that every number will successfully receive an SMS. Delivery depends on upstream providers, carrier routing, and third-party platform behavior.
• Numbers should only be used for verification/OTP purposes as intended by the service.

• API access is provided via bearer token authentication. Keep your token secure — treat it like a password.
• Rate limits apply to all API endpoints. Excessive requests may be throttled or blocked.
• Automated usage must comply with the same acceptable use policies as manual dashboard usage.
• We may revoke API access at any time for violations or abuse.

All content, branding, software, source code, infrastructure, documentation, dashboards, and API designs provided through SMSCode are the intellectual property of Void Zero Ltd or its licensors, protected by United Kingdom and international copyright, trademark, and other intellectual property laws.

Trademarks. "SMSCode", the SMSCode logo, and related design elements are trademarks of Void Zero Ltd. You may not use these marks without our prior written consent, except as necessary to factually describe that you are a customer of the Service (e.g., a "Built on SMSCode" badge in product documentation).

Restrictions. Except where expressly permitted by applicable law, you may not:

• copy, modify, adapt, translate, or create derivative works of any part of the Service;
• reverse engineer, decompile, or attempt to derive the source code of any component;
• scrape, crawl, or extract data from the dashboard or API beyond documented endpoints;
• redistribute, resell, or sublicense any part of the Service without our written permission.

Feedback. If you submit suggestions, feature requests, bug reports, or other feedback about the Service, you grant SMSCode a perpetual, irrevocable, worldwide, royalty-free license to use, adapt, and implement that feedback without attribution or compensation.

Reservation. All rights not expressly granted to you in these Terms are reserved by Void Zero Ltd.

This section caps the liability of Void Zero Ltd for claims arising out of or relating to the Service. It is distinct from Section 13 (Disclaimer of Warranty), which addresses the quality of the Service itself.

Excluded damages. To the fullest extent permitted by applicable law, Void Zero Ltd will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to lost profits, lost revenue, lost business opportunities, loss of goodwill, loss of data, or business interruption, arising out of or relating to these Terms or the Service, whether based on contract, tort (including negligence), strict liability, or any other legal theory, and whether or not Void Zero Ltd has been advised of the possibility of such damages.

Aggregate cap. The total aggregate liability of Void Zero Ltd arising out of or relating to these Terms or the Service is limited to the greater of (a) the total amount paid by you to Void Zero Ltd for the Service in the six (6) months immediately preceding the claim, or (b) £100 (one hundred pounds sterling).

Claim period. You must bring any claim against Void Zero Ltd arising out of or relating to these Terms or the Service within twelve (12) months after the cause of action accrues. Claims brought after this period are permanently barred.

Consumer protection. The limitations and exclusions in this section do not apply to: (a) liability that cannot lawfully be excluded under the UK Consumer Rights Act 2015 or equivalent consumer-protection laws of your jurisdiction; (b) death or personal injury caused by our negligence; (c) fraud or fraudulent misrepresentation; or (d) any other liability that cannot lawfully be limited or excluded.

We reserve the right to suspend or terminate your account at any time if you violate these terms or engage in behavior that we deem harmful to the platform or its users. Upon termination:

• Access to your account and API tokens will be revoked.
• Any remaining balance may be forfeited if termination is due to a policy violation.
• Order history and account data may be retained for reconciliation and legal purposes.

Self-Service Account Deletion

You may delete your own account at any time through the account settings on the web dashboard or the mobile app. Account deletion requires password confirmation. Before deleting, you must cancel any active orders and wait for pending deposits to complete. Upon self-deletion:

• Your remaining account balance is forfeited.
• All sessions and API tokens are revoked immediately.
• A 30-day re-registration cooldown applies to your email address.
• Your personally identifiable information is permanently purged after 30 days.

We may update these Terms of Service at any time. Material changes will be communicated via email or a notice on the platform. Continued use of SMSCode after changes take effect constitutes acceptance of the updated terms.

Governing law. These Terms and any dispute, claim, or proceeding (contractual or non-contractual) arising out of or in connection with these Terms or the Service are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict-of-law principles.

Jurisdiction. You agree that the courts of England and Wales have exclusive jurisdiction to settle any dispute arising out of or relating to these Terms or the Service, and that you submit to the personal jurisdiction of those courts for this purpose.

Informal resolution. Before initiating formal legal proceedings, you agree to contact Void Zero Ltd at [email protected] and attempt in good faith to resolve the dispute through informal negotiation for a period of at least thirty (30) days after the initial notice. This requirement does not apply to claims for equitable relief (such as to prevent irreparable harm) or to claims that cannot lawfully be subject to pre-litigation negotiation.

Mandatory consumer protections. If you are a consumer resident in the European Union, the United Kingdom, or another jurisdiction with mandatory consumer-protection rules, nothing in this section deprives you of the protection of the mandatory rules of the law of your country of residence that apply regardless of the parties' choice of law.

Online dispute resolution. If you are a consumer resident in the European Union, you may also submit disputes to the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr. We are not obliged to participate in alternative dispute resolution before a consumer arbitration body.

SMSCode provides temporary virtual phone numbers that receive SMS and one-time passwords ("Messages") from third-party senders. This section addresses the content of those Messages and the scope of our role as a delivery intermediary.

Pass-through role

Messages received on virtual numbers are generated by third parties — platforms, services, or individuals you interact with. SMSCode acts solely as a pass-through delivery mechanism. We do not read, analyze, monitor, or process Message content beyond what is technically necessary to receive, display, and optionally forward the Message to you via the dashboard, API, or mobile app.

License you grant

By using the Service, you grant SMSCode a limited, non-exclusive, royalty-free, worldwide license to receive, store temporarily, and display Messages on the virtual number you have rented, solely for the purpose of providing the Service. This license expires when the Message is purged from our systems in accordance with our Privacy Policy.

Your responsibility

You are solely responsible for ensuring that your use of the Service to receive Messages complies with applicable laws, the terms of the third-party platform or service involved, and any instructions or restrictions that the Message sender may have imposed. SMSCode makes no representation that any particular platform will permit or accept verification via our numbers, nor that Messages will arrive intact or within any specific timeframe.

Platform compliance

Many platforms, services, and websites have their own Terms of Service that govern account creation and verification. Some prohibit or restrict the use of virtual numbers, temporary numbers, or non-personal phone numbers for verification. You are responsible for reviewing and complying with the Terms of Service of any platform where you use Messages received through SMSCode. SMSCode does not endorse, permit, or warrant the use of our Service for verification on any specific platform, and we accept no responsibility for account suspensions, bans, or other consequences imposed by third-party platforms.

Prohibited Message content

You must not knowingly direct Messages of the following types to numbers rented from SMSCode:

• Content that violates applicable laws in your jurisdiction, the United Kingdom, or the jurisdiction of the Message sender;
• Content obtained through fraud, impersonation, unauthorized access, or circumvention of another party's security measures;
• Content containing malware, phishing payloads, or denial-of-service triggers;
• Verification codes for accounts created in violation of Section 3 (Acceptable Use).

Violations of this section may result in immediate account termination and forfeiture of balance per Section 9 (Termination).

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VOID ZERO LTD EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND COURSE OF PERFORMANCE.

We do not warrant that:

• the Service will be uninterrupted, secure, or error-free;
• SMS messages or one-time passwords will be received within any specific timeframe or at all;
• any virtual number will remain available for the full rental period;
• results obtained from use of the Service will be accurate, reliable, or meet your expectations;
• any errors or defects in the Service will be corrected.

You acknowledge that SMS delivery depends on mobile carrier networks, platform policies, and third-party infrastructure beyond our control. Verification codes may fail to arrive due to carrier filtering, platform restrictions, network congestion, or other factors. When delivery fails for orders without an OTP received, the refund mechanism described in Section 4 (Balance & Payments) applies.

SMSCode relies on third-party infrastructure — including mobile carrier networks, SMS provider APIs, platform messaging systems, and payment gateways — to deliver the Service. We are not responsible for outages, policy changes, or service modifications at these third parties that may affect Service availability or quality. Your sole remedy for a failed order attributable to third-party factors is the refund mechanism described in Section 4.

If you are a consumer resident in the United Kingdom or the European Economic Area, your statutory rights under the UK Consumer Rights Act 2015 (or equivalent national consumer protection law) are not excluded or limited by this section and remain available to you in addition to any rights you have under these Terms. Nothing in these Terms limits or excludes liability for (a) death or personal injury caused by negligence, (b) fraud or fraudulent misrepresentation, or (c) any other liability that cannot lawfully be limited or excluded under the laws of England and Wales.

SMSCode reserves the right to modify, suspend, or discontinue the Service (or any part, feature, product, or virtual number range) at any time, with or without prior notice. We will use reasonable efforts to notify you of material changes via email or in-product notification, but we are not obligated to do so for minor changes, scheduled maintenance, or rapidly-evolving third-party provider conditions.

Specifically, we may at our sole discretion:

• add, remove, or modify supported countries, platforms, or product tiers;
• adjust pricing on future orders (existing paid orders are unaffected — see Section 4);
• retire particular number ranges or provider integrations without refund for completed orders;
• pause new order acceptance during maintenance windows, incident response, or regulatory review;
• introduce rate limits, quotas, or access controls to preserve Service stability and protect against abuse;
• deprecate or replace API endpoints with reasonable notice to API consumers.

SMSCode will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service. If we permanently discontinue the Service, we will process remaining user balance refunds in accordance with the refund policy in Section 4 and applicable law.

This section is distinct from Section 10 (Changes to Terms), which governs amendments to the terms of this agreement rather than changes to the Service itself.

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or regulatory authority of competent jurisdiction, that provision will be deemed modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, severed from these Terms. The remaining provisions of these Terms will continue in full force and effect.

No waiver. The failure or delay of SMSCode to exercise any right, power, or remedy under these Terms does not constitute a waiver of that right, power, or remedy, nor does any single or partial exercise preclude any further exercise. A waiver of any breach or default is valid only if in writing and signed by an authorized representative of SMSCode, and applies only to the specific instance cited.

Force majeure. Neither party is liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including natural disasters, acts of war or terrorism, civil disturbances, pandemics, labor disputes, government actions, carrier network outages, or third-party provider failures. The affected party must notify the other of the force majeure event as soon as reasonably practicable and use reasonable efforts to resume performance.

Third-party rights. A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any provision of these Terms. This does not affect any right or remedy of a third party that exists or is available other than under that Act.

Headings and interpretation. Section headings and numbering in these Terms are for convenience only and do not affect the interpretation or construction of any provision. References to "including" or "such as" are illustrative, not exhaustive.

Entire agreement. These Terms, together with the Privacy Policy and any additional terms expressly referenced or accepted by you, constitute the entire agreement between you and Void Zero Ltd regarding the Service and supersede any prior or contemporaneous communications, proposals, or agreements, whether oral or written.

Assignment. You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. SMSCode may assign these Terms at its sole discretion without notice to you, for example in connection with a corporate restructuring, merger, or sale of assets.

If you have questions about these terms, please contact us at [email protected].